How to avoid frozen pipes and taps

Chris Stephenson • 27 August 2023

Keep your home in top shape with regular maintenance and professional care. A small leak can grow into a major problem if you don't take care of it quickly.  

  • Make sure you know where your stop tap is and check it’s working every six months.
  • If you are going away, leave your heating on low.
  • It's important to make sure water pipes and water tanks in the loft are insulated with good quality lagging. This will not only protect from freezing but it will help insulate your hot water system and save you money.
  • Ensure pipes in other areas that may be vulnerable to the cold, are insulated and your boiler is serviced.
  • Have the name and telephone number of your local qualified plumber to hand. Keep it by the boiler or stop tap.
  • Get a neighbour to check inside your home occasionally, if you go away.


How to thaw out a frozen pipe or tap

It's best to thaw out pipes and taps slowly, with hot water bottles or towels soaked in hot water. Never use a naked flame or blowtorch to thaw the pipe – as direct heat may cause permanent damage to the pipes and could also lead to a fire in the home. Alternatively your pipes will eventually begin to thaw on their own once the temperatures rise above freezing. As they do so, you may begin to hear your pipes making gurgling, clanging, or banging sounds as the ice begins to move. Once thawed check for split or dripping pipes


Sometimes pipes freezing and thawing can cause them to burst. If this happens: Turn off the water supply coming into your property at the stop tap and switch off your boiler. Open all your taps to drain the system as quickly as possible, saving some water in a bucket for flushing toilets and hand washing and call a plumber.



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